We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Contact Centre

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

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Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.

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Unified Comms & Telephony

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

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Professional Services

Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.

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of our customers achieve better measurable results

We partner with world leading vendors to deliver your best solution.

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Britannic UC Briefing with Mitel

Join our Briefing with Mitel for your essential technology updates from Britannic's Mitel partner community! Experience the latest product updates and demonstrations first, and learn how to achieve digital excellence with your existing UC and contact centre business platforms.

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Mitel City Offices, London

Our latest insights

Off the Record: How IT Leaders Can Contribute to MiFID II Compliance (and a Big Data Coup)

Off the Record: How IT Leaders Can Contribute to MiFID II Compliance (and a Big Data Coup)

We explain how financial services firms can nail call recording for MiFID II compliance and why this could be your Big Data breakthrough.

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North Hertfordshire District Council
Case Studies

North Hertfordshire District Council

Britannic delivers faster services and significant cost savings for North Hertfordshire District Council through the deployment of a resilient Mitel UC and Contact Centre solution.

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