We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Contact Centre

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

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Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.

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Unified Comms & Telephony

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

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Professional Services

Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.

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of our customers achieve better measurable results

We partner with world leading vendors to deliver your best solution.

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Technology Briefing with Mitel & Ami

Explore the latest developments and releases from Mitel and discover Conversational AI with Ami, the digital agent that boosts your sales and customer service! 

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Mitel City Offices, London

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Kelliher Insurance
Case Studies

Kelliher Insurance

With an integrated Mitel communications solution, Britannic has helped Kelliher Insurance Group to consolidate business communication services across its trade brands and to unlock previously unrecognised sales opportunities.

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The Kennel Club
Case Studies

The Kennel Club

Delivering a cloud-hosted Mitel contact centre platform and new voice infrastructure, we have helped the Kennel Club to boost agent engagement, improve customer satisfaction and reduce IT support time.

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